Complaints Procedure

Investigating and responding to complaints about schools is the responsibility of the governing body of each school.  All Oldham schools have a School Complaints Procedure for addressing the concerns of parents/carers or other members of the community.

Make a complaint

Discuss your concern with the class teacher or member of staff concerned. Most concerns can be addressed at this stage.  If you are still unhappy, contact the school to arrange an appointment to discuss your concerns with the Headteacher (Mrs K Swift) or Deputy Headteacher (Miss S Butterworth).

 

Take unresolved complaints further

You can make a formal complaint in writing to:

Governor Support

Level 4

Civic Centre

West Street

Oldham, 

OL1 1UT  

Complaints for the local authority

Contact the Senior Children's Complaints Officer about the following issues:

Delivery of the National Curriculum

The provision of religious education and collective worship (with the exception of church (aided) schools)

School admissions or exclusions

Special educational needs assessments

Child protection issues and allegations of child abuse

 

Senior Children's Complaints Officer?

For complaints handled by the local authority. 

cypf.complaints@oldham.gov.uk

 

Level 12

Civic Centre

West Street

Oldham

OL1 1XJ

Tel 0161 770 1129